Returns & Exchanges

At Blue Vanilla, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return policy for any unworn items in their original condition. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all original labels and tags are intact to prevent damage during transit.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal and drop off your package at any authorized courier location or local post office.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.